{"id":21605,"date":"2025-08-26T12:14:31","date_gmt":"2025-08-26T15:14:31","guid":{"rendered":"https:\/\/king.host\/wiki\/?post_type=article&#038;p=21605"},"modified":"2025-08-26T12:14:32","modified_gmt":"2025-08-26T15:14:32","slug":"caminho-da-pasta-raiz-inbox","status":"publish","type":"article","link":"https:\/\/king.host\/wiki\/artigo\/caminho-da-pasta-raiz-inbox\/","title":{"rendered":"INBOX no caminho da pasta ra\u00edz do Outlook"},"content":{"rendered":"\n<p><em>Caso voc\u00ea n\u00e3o esteja conseguindo enviar ou receber seus e-mails \u00e9 poss\u00edvel que esteja faltando a configura\u00e7\u00e3o INBOX no seu Outlook. Siga nosso o passo a passo.<\/em><\/p>\n\n\n\n<p>No Outlook, apesar da configura\u00e7\u00e3o <strong>poder ser finalizada sem preencher este campo<\/strong> e at\u00e9 mesmo acabar funcionando, pode chegar um certo <strong>momento onde seus e-mails n\u00e3o consigam mais serem enviados<\/strong>, permanecendo na Caixa de Sa\u00edda, ou ent\u00e3o chegando ao ponto de n\u00e3o receber mais e-mails atrav\u00e9s do gerenciador.<\/p>\n\n\n\n<p>Para <strong>resolver \u00e9 muito muito simples<\/strong>. Abaixo temos um exemplo do procedimento na <strong>vers\u00e3o<\/strong> 2016 do <strong>Outlook<\/strong>, por\u00e9m na <strong>maioria delas \u00e9 o mesmo passo a passo<\/strong>.<\/p>\n\n\n\n<p>Primeiro passo, clicar em &#8220;<strong>arquivo<\/strong>&#8220;, no canto superior esquerdo, como  mostra a figura abaixo:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img data-original=\"https:\/\/www.kinghost.com.br\/wiki\/wp-content\/uploads\/2018\/03\/21_outlook.png\" alt=\"A partir desta imagem, \u00e9 mostrado um passo a passo para editar a conta no outlook. No primeiro passo, com o outlook aberto, basta clicar na aba arquivo, no canto superior esquerdo.\" v-on:click=\"toggle_modal\"\/><\/figure>\n\n\n\n<p>Ap\u00f3s, deve ser clicado em &#8220;<strong>informa\u00e7\u00f5es<\/strong>&#8221; no canto esquerdo e logo ap\u00f3s em &#8220;<strong>Configura\u00e7\u00f5es de Conta&#8230;<\/strong>&#8220;, \u00e0 direita, como guiado na imagem abaixo:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1071\" height=\"584\" data-src=\"https:\/\/www.kinghost.com.br\/wiki\/wp-content\/uploads\/2018\/03\/22_outlook.png\" alt=\"Depois basta clicar em Configura\u00e7\u00f5es de Conta e em seguida em Configura\u00e7\u00f5es de conta.\" class=\"wp-image-6338 lazyload\" v-on:click=\"toggle_modal\" data-srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/22_outlook.png 1071w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/22_outlook-300x164.png 300w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/22_outlook-768x419.png 768w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/22_outlook-960x523.png 960w\" data-sizes=\"(max-width: 1071px) 100vw, 1071px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1071px; --smush-placeholder-aspect-ratio: 1071\/584;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1071\" height=\"584\" src=\"https:\/\/www.kinghost.com.br\/wiki\/wp-content\/uploads\/2018\/03\/22_outlook.png\" alt=\"Depois basta clicar em Configura\u00e7\u00f5es de Conta e em seguida em Configura\u00e7\u00f5es de conta.\" class=\"wp-image-6338\" v-on:click=\"toggle_modal\" srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/22_outlook.png 1071w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/22_outlook-300x164.png 300w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/22_outlook-768x419.png 768w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/22_outlook-960x523.png 960w\" sizes=\"(max-width: 1071px) 100vw, 1071px\" \/><\/noscript><\/figure>\n\n\n\n<p>Em seguida aparecer\u00e1 a tela abaixo, mostrando as suas configura\u00e7\u00f5es atuais no Outlook. Onde voc\u00ea dever\u00e1 clicar em &#8220;<strong>Mais Configura\u00e7\u00f5es&#8230;<\/strong>&#8220;, no canto inferior direito.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"712\" height=\"501\" data-src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image-1.png\" alt=\"Ap\u00f3s abrir esta tela de configura\u00e7\u00e3o, basta clicar em mais configura\u00e7\u00f5es.\" class=\"wp-image-21613 lazyload\" v-on:click=\"toggle_modal\" data-srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image-1.png 712w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image-1-300x211.png 300w\" data-sizes=\"(max-width: 712px) 100vw, 712px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 712px; --smush-placeholder-aspect-ratio: 712\/501;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"712\" height=\"501\" src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image-1.png\" alt=\"Ap\u00f3s abrir esta tela de configura\u00e7\u00e3o, basta clicar em mais configura\u00e7\u00f5es.\" class=\"wp-image-21613\" v-on:click=\"toggle_modal\" srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image-1.png 712w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image-1-300x211.png 300w\" sizes=\"(max-width: 712px) 100vw, 712px\" \/><\/noscript><\/figure>\n\n\n\n<p><strong>Caso n\u00e3o apare\u00e7a a imagem acima<\/strong>, o caminho correto ent\u00e3o dever\u00e1 ser este: &#8220;Arquivo -&gt; Informa\u00e7\u00f5es -&gt; Configura\u00e7\u00e3o de contas -&gt; Gerenciar Perfis -&gt; Contas de e-mail&#8221; , como mostra imagem abaixo. Com isto voc\u00ea poder\u00e1 continuar seguindo os passos deste artigo, pois agora ir\u00e1 aparecer a tela informada antes com o bot\u00e3o &#8220;<strong>Mais configura\u00e7\u00f5es<\/strong>&#8221; para ser clicado.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" data-src=\"https:\/\/support.content.office.net\/pt-br\/media\/cc233ff1-a51a-4175-9ff5-d3b8876dca05.png\" alt=\"Vis\u00e3o geral dos perfis de email do Outlook - Outlook\" v-on:click=\"toggle_modal\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><noscript><img decoding=\"async\" src=\"https:\/\/support.content.office.net\/pt-br\/media\/cc233ff1-a51a-4175-9ff5-d3b8876dca05.png\" alt=\"Vis\u00e3o geral dos perfis de email do Outlook - Outlook\" v-on:click=\"toggle_modal\"\/><\/noscript><\/figure>\n\n\n\n<p>Ap\u00f3s, dever\u00e1 ser clicado no menu &#8220;<strong>Avan\u00e7ado<\/strong>&#8221; e incluir a palavra &#8220;<strong>INBOX<\/strong>&#8221; no campo &#8220;<strong>Caminho da pasta ra\u00edz<\/strong>&#8220;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"468\" data-src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image.png\" alt=\"Dever\u00e1 ser inclu\u00eddo o campo INBOX no caminho da pasta ra\u00edz.\" class=\"wp-image-21606 lazyload\" v-on:click=\"toggle_modal\" data-srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image.png 426w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image-273x300.png 273w\" data-sizes=\"(max-width: 426px) 100vw, 426px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 426px; --smush-placeholder-aspect-ratio: 426\/468;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"468\" src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image.png\" alt=\"Dever\u00e1 ser inclu\u00eddo o campo INBOX no caminho da pasta ra\u00edz.\" class=\"wp-image-21606\" v-on:click=\"toggle_modal\" srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image.png 426w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/06\/image-273x300.png 273w\" sizes=\"(max-width: 426px) 100vw, 426px\" \/><\/noscript><\/figure>\n\n\n\n<p>Quando finalizarem o passo a passo acima, poder\u00e1 ser clicado em &#8220;<strong>OK<\/strong>&#8221; onde ir\u00e1 aparecer a tela abaixo, mostrando que as configura\u00e7\u00f5es est\u00e3o conclu\u00eddas.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"523\" height=\"274\" data-src=\"https:\/\/www.kinghost.com.br\/wiki\/wp-content\/uploads\/2018\/03\/27_outlook.png\" alt=\"Ap\u00f3s concluir as configura\u00e7\u00f5es, o outlook faz um teste de logon no servidor de entrada e envia um e-mail de teste. Esta imagem mostra o teste conclu\u00eddo com sucesso.\" class=\"wp-image-6343 lazyload\" v-on:click=\"toggle_modal\" data-srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/27_outlook.png 523w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/27_outlook-300x157.png 300w\" data-sizes=\"(max-width: 523px) 100vw, 523px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 523px; --smush-placeholder-aspect-ratio: 523\/274;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"523\" height=\"274\" src=\"https:\/\/www.kinghost.com.br\/wiki\/wp-content\/uploads\/2018\/03\/27_outlook.png\" alt=\"Ap\u00f3s concluir as configura\u00e7\u00f5es, o outlook faz um teste de logon no servidor de entrada e envia um e-mail de teste. Esta imagem mostra o teste conclu\u00eddo com sucesso.\" class=\"wp-image-6343\" v-on:click=\"toggle_modal\" srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/27_outlook.png 523w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2018\/03\/27_outlook-300x157.png 300w\" sizes=\"(max-width: 523px) 100vw, 523px\" \/><\/noscript><\/figure>\n\n\n\n<p>Agora \u00e9 s\u00f3 fechar e abrir o Outlook novamente e estar o envio e recebimento de seus e-mails.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Importante: Backup dos E-mails<\/h2>\n\n\n\n<p>Como esta configura\u00e7\u00e3o altera o caminho do arquivo .pst do e-mail no Outlook, para garantir que <strong>n\u00e3o haja perda<\/strong> de e-mails, caso possua <strong>conte\u00fado localmente<\/strong>, \u00e9 interessante antes realizar o <a href=\"https:\/\/support.microsoft.com\/pt-br\/office\/fazer-backup-de-seus-emails-e5845b0b-1aeb-424f-924c-aa1c33b18833\" target=\"_blank\" rel=\"noreferrer noopener\">backup de e-mails do seu Outlook<\/a> antes de seguir as instru\u00e7\u00f5es acima.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","article-category":[161],"article-tag":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article\/21605"}],"collection":[{"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/comments?post=21605"}],"version-history":[{"count":2,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article\/21605\/revisions"}],"predecessor-version":[{"id":26832,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article\/21605\/revisions\/26832"}],"wp:attachment":[{"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/media?parent=21605"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article-category?post=21605"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article-tag?post=21605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}