{"id":24118,"date":"2023-08-14T14:55:15","date_gmt":"2023-08-14T17:55:15","guid":{"rendered":"https:\/\/king.host\/wiki\/?post_type=article&#038;p=24118"},"modified":"2024-10-04T16:16:12","modified_gmt":"2024-10-04T19:16:12","slug":"seguranca-da-informacao-servicos","status":"publish","type":"article","link":"https:\/\/king.host\/wiki\/artigo\/seguranca-da-informacao-servicos\/","title":{"rendered":"Seguran\u00e7a da Informa\u00e7\u00e3o &#8211; Servi\u00e7os"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A informa\u00e7\u00e3o \u00e9 um dos ativos mais importantes para a KingHost e nossos clientes, proteg\u00ea-la em rela\u00e7\u00e3o \u00e0 integridade, confidencialidade e disponibilidade \u00e9 fator cr\u00edtico de sucesso para alcance dos objetivos estrat\u00e9gicos. Por isso, neste artigo relacionamos as formas como n\u00f3s tratamos todos nossos servi\u00e7os e solu\u00e7\u00f5es quanto a Seguran\u00e7a da Informa\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A KingHost estabelece diretrizes, controles e princ\u00edpios relacionados \u00e0 seguran\u00e7a da informa\u00e7\u00e3o, visando a redu\u00e7\u00e3o de riscos e a melhoria cont\u00ednua do Sistema de Gest\u00e3o de Seguran\u00e7a da Informa\u00e7\u00e3o; Buscando assegurar os princ\u00edpios de Seguran\u00e7a da Informa\u00e7\u00e3o (confidencialidade, integridade e a disponibilidade) e garantir a conformidade \u00e0 legisla\u00e7\u00e3o vigente, normas e boas pr\u00e1ticas de mercado.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Caracteristicas_de_Seguranca_do_Data_Center\"><\/span>Caracter\u00edsticas de Seguran\u00e7a do Data Center<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Abaixo est\u00e3o descritos algumas caracter\u00edsticas dos ambientes de Data Center utilizados pela KingHost.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data Center com certifica\u00e7\u00e3o ISAE 3402 e PCI-DSS;<\/li>\n\n\n\n<li>Vigil\u00e2ncia de entrada e manipula\u00e7\u00e3o de equipamentos 24 x 7;<\/li>\n\n\n\n<li>Interface de gerenciamento remoto de hardware;<\/li>\n\n\n\n<li>Solu\u00e7\u00f5es de backup ativo e passivo;<\/li>\n\n\n\n<li>M\u00faltiplos geradores de energia em opera\u00e7\u00e3o;<\/li>\n\n\n\n<li>Fornecimento ininterrupto de energia, com fontes independentes;<\/li>\n\n\n\n<li>Nobreaks redundantes da APC\u00ae, com modularidade HotSwap;<\/li>\n\n\n\n<li>Redund\u00e2ncia com diversas operadoras de telecomunica\u00e7\u00f5es;<\/li>\n\n\n\n<li>Conex\u00e3o ininterrupta com capacidade de 60 Gbps;<\/li>\n\n\n\n<li>N\u00edveis de acesso controlados por leitores biom\u00e9tricos;<\/li>\n\n\n\n<li>Detec\u00e7\u00e3o e preven\u00e7\u00e3o autom\u00e1tica de ataques;<\/li>\n\n\n\n<li>Sistema inteligente de preven\u00e7\u00e3o e extin\u00e7\u00e3o de inc\u00eandio;<\/li>\n\n\n\n<li>PIX do PTT, homologado pelo CGI.Br &#8211; 40 Gbps;<\/li>\n\n\n\n<li>Prote\u00e7\u00e3o Anti-DDOS na camada de rede no DataCenter;<\/li>\n\n\n\n<li>Constante atualiza\u00e7\u00e3o de hardwares e softwares de seguran\u00e7a;<\/li>\n\n\n\n<li>Sistema integrado de alarme, monitorado por computador;<\/li>\n\n\n\n<li>Firewalls redundantes;<\/li>\n\n\n\n<li>Servidores dedicados operando com RAID (espelhamento);<\/li>\n\n\n\n<li>Controle de temperatura por sensores i\u00f4nicos.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Estas caracter\u00edsticas s\u00e3o comuns a diversos servi\u00e7os da KingHost, podendo algum servi\u00e7o ter suas pr\u00f3prias especifica\u00e7\u00f5es e\/ou restri\u00e7\u00f5es.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Caracteristicas_de_Seguranca_do_Painel_de_Controle_e_Sistemas_de_Suporte_ao_Cliente\"><\/span>Caracter\u00edsticas de Seguran\u00e7a do Painel de Controle e Sistemas de Suporte ao Cliente<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Abaixo est\u00e3o descritos algumas caracter\u00edsticas de quest\u00f5es envolvendo Suporte T\u00e9cnico e sistemas de gerenciamento de servi\u00e7os.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acesso ao <a href=\"https:\/\/king.host\/wiki\/artigo\/acessar-painel-de-controle-kinghost\/\" target=\"_blank\" rel=\"noopener\">painel de controle<\/a> com login e senha;<\/li>\n\n\n\n<li>Defesa contra bots e spams;<\/li>\n\n\n\n<li><a href=\"https:\/\/king.host\/wiki\/artigo\/politica-de-senhas-seguras\/\" target=\"_blank\" rel=\"noopener\">Pol\u00edtica de senha<\/a>;<\/li>\n\n\n\n<li>Autentica\u00e7\u00e3o de dois fatores;<\/li>\n\n\n\n<li>Acesso aos canais de atendimento com senha espec\u00edfica por cliente;<\/li>\n\n\n\n<li>Todo suporte que necessitar informa\u00e7\u00f5es sobre servi\u00e7o e\/ou cadastrado da KingHost o cliente dever\u00e1 informar a <a href=\"https:\/\/king.host\/wiki\/artigo\/senha-de-atendimento\/\" target=\"_blank\" rel=\"noopener\">senha de atendimento<\/a> para prosseguir com o atendimento.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Caracteristicas_de_Seguranca_dos_Servicos\"><\/span>Caracter\u00edsticas de Seguran\u00e7a dos Servi\u00e7os<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Abaixo est\u00e3o descritos algumas caracter\u00edsticas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Restri\u00e7\u00f5es de acesso administradores ao servidores;<\/li>\n\n\n\n<li>Realiza\u00e7\u00e3o peri\u00f3dica de testes de intrus\u00e3o (pentest) em aplica\u00e7\u00f5es\/ambientes;<\/li>\n\n\n\n<li>Solu\u00e7\u00f5es de prote\u00e7\u00e3o de endpoint;<\/li>\n\n\n\n<li>Monitoramento e bloqueio de execu\u00e7\u00f5es atividades maliciosas;<\/li>\n\n\n\n<li>Disponibiliza\u00e7\u00e3o de <a href=\"https:\/\/king.host\/wiki\/artigo\/escanear-seu-site-antivirus\/\" target=\"_blank\" rel=\"noopener\">Antiv\u00edrus<\/a> em hospedagem compartilhada e dedicada;<\/li>\n\n\n\n<li>Emails com <a href=\"https:\/\/king.host\/wiki\/artigo\/antispam-kinghost\/\" target=\"_blank\" rel=\"noopener\">AntiSpam<\/a>;<\/li>\n\n\n\n<li>Emails com AntiV\u00edrus;<\/li>\n\n\n\n<li>Possibilidade de utiliza\u00e7\u00e3o de TLS\/<a href=\"https:\/\/king.host\/wiki\/artigo\/como-contratar-ssl-sni\/\" target=\"_blank\" rel=\"noopener\">SSL<\/a>;<\/li>\n\n\n\n<li>Recomendamos e disponibilizamos gratuitamente <a href=\"https:\/\/king.host\/wiki\/artigo\/instalar-certificado-ssl-lets-encrypt\/\">Certificado SSL Lets Encrypt<\/a>;<\/li>\n\n\n\n<li><a href=\"https:\/\/king.host\/wiki\/artigo\/como-solicitar-backup\/\" target=\"_blank\" rel=\"noopener\">Backup di\u00e1rio<\/a> de emails , sites e banco de dados;<\/li>\n\n\n\n<li>Servidores de <a href=\"https:\/\/king.host\/wiki\/artigo\/alterar-servidores-dns-para-kinghost\/\" target=\"_blank\" rel=\"noopener\">DNS<\/a> Redundantes;<\/li>\n\n\n\n<li><a href=\"https:\/\/king.host\/contratos-e-politicas\" target=\"_blank\" rel=\"noopener\">Pol\u00edtica de Privacidade<\/a>;<\/li>\n\n\n\n<li>Pol\u00edtica de Direito a Prote\u00e7\u00e3o de Dados.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Estas caracter\u00edsticas s\u00e3o comuns a diversos servi\u00e7os da KingHost, podendo algum servi\u00e7o ter suas pr\u00f3prias especifica\u00e7\u00f5es e\/ou restri\u00e7\u00f5es.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Caracteristicas_de_Seguranca_de_Operacao_Interna\"><\/span>Caracter\u00edsticas de Seguran\u00e7a de Opera\u00e7\u00e3o Interna<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Abaixo est\u00e3o descritos algumas caracter\u00edsticas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pol\u00edtica de Seguran\u00e7a da Informa\u00e7\u00e3o;<\/li>\n\n\n\n<li>Treinamento obrigat\u00f3rio de seguran\u00e7a da informa\u00e7\u00e3o;<\/li>\n\n\n\n<li>Conscientiza\u00e7\u00e3o constante quanto a seguran\u00e7a da informa\u00e7\u00e3o;<\/li>\n\n\n\n<li>Auditoria peri\u00f3dica quanto ao cumprimento das pol\u00edticas e controles internos seguran\u00e7a;<\/li>\n\n\n\n<li>Termo de confidencialidade de todos os colaboradores e prestadores de servi\u00e7o;<\/li>\n\n\n\n<li>Acesso externo exclusivamente por VPN;<\/li>\n\n\n\n<li>Monitoramento dos servidores, servi\u00e7os e redes para a garantia da disponibilidade da estrutura;<\/li>\n\n\n\n<li>\u00c1rea independente de seguran\u00e7a da informa\u00e7\u00e3o;<\/li>\n\n\n\n<li>Comit\u00ea de seguran\u00e7a da informa\u00e7\u00e3o;<\/li>\n\n\n\n<li>Monitoramento por c\u00e2meras 24h;<\/li>\n\n\n\n<li>Acesso biom\u00e9trico.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Estas caracter\u00edsticas s\u00e3o comuns a todos os servi\u00e7os da KingHost.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Responsabilidade_Compartilhada\"><\/span>Responsabilidade Compartilhada<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Abaixo est\u00e3o descritos algumas caracter\u00edsticas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>O contratante dos servi\u00e7os KingHost possuem responsabilidades na utiliza\u00e7\u00e3o do servi\u00e7o.\n<ul class=\"wp-block-list\">\n<li>Usar senha fortes;<\/li>\n\n\n\n<li>Efetuar a troca de senha periodicamente;<\/li>\n\n\n\n<li>Utilizar ferramentas e mecanismos de bloqueio de acesso de ip aos servi\u00e7os o mais restritivo poss\u00edvel quando aplic\u00e1vel;<\/li>\n\n\n\n<li>O contratante deve cuidar do armazenamento de senhas em seus computadores;<\/li>\n\n\n\n<li>Recomenda-se o contratante utilizar antiv\u00edrus em todos os computadores que efetuem autentica\u00e7\u00e3o em qualquer servidor da KingHost.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Estas caracter\u00edsticas s\u00e3o comuns a diversos servi\u00e7os da KingHost, podendo algum<br>servi\u00e7o ter suas pr\u00f3prias especifica\u00e7\u00f5es e\/ou restri\u00e7\u00f5es.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mais_informacoes\"><\/span>Mais informa\u00e7\u00f5es<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Disponibilizamos online os contratos e pol\u00edticas da KingHost, estes documentos est\u00e3o dispon\u00edveis atrav\u00e9s do endere\u00e7o https:\/\/king.host\/contratos-e-politicas.<br>Qualquer d\u00favida adicional n\u00f3s nos colocamos a disposi\u00e7\u00e3o atrav\u00e9s do email <a href=\"mailto:privacidade@kinghost.com.br\">privacidade@kinghost.com.br<\/a>.<\/p>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#ebe6f0\">Quer saber mais? Continue sua leitura no blog da KingHost. Confira abaixo!<br><a href=\"https:\/\/king.host\/blog\/criar-um-site\/hospedagem-segura\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Prote\u00e7\u00e3o para o seu neg\u00f3cio: Guia completo para uma hospedagem segura de sites<\/a><br><a href=\"https:\/\/king.host\/blog\/tecnologia\/seguranca-da-informacao-mantenha-se-atualizado\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Seguran\u00e7a da Informa\u00e7\u00e3o \u2014 Atualiza\u00e7\u00f5es, Senhas e Mais<\/a><\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","article-category":[33],"article-tag":[],"class_list":["post-24118","article","type-article","status-publish","format-standard","hentry","article-category-hospedagem"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"A informa\u00e7\u00e3o \u00e9 um dos ativos mais importantes para a kingHost, veja neste artigo como n\u00f3s tratamos todos nossos servi\u00e7os quanto a Seguran\u00e7a da Informa\u00e7\u00e3o\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"teste.andre\"\/>\n\t<meta name=\"google-site-verification\" content=\"ofqjo5zOS5ZIGtLClOeuFS3sGuOFAUlE6pyxkKJuj8w\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/king.host\/wiki\/artigo\/seguranca-da-informacao-servicos\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"pt_BR\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Central de Ajuda KingHost - 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