{"id":24234,"date":"2024-12-18T10:53:36","date_gmt":"2024-12-18T12:53:36","guid":{"rendered":"https:\/\/king.host\/wiki\/?post_type=article&#038;p=24234"},"modified":"2024-12-18T10:53:36","modified_gmt":"2024-12-18T12:53:36","slug":"email-profissional-como-solicitar-backup-dos-seus-emails-perdidos","status":"publish","type":"article","link":"https:\/\/king.host\/wiki\/artigo\/email-profissional-como-solicitar-backup-dos-seus-emails-perdidos\/","title":{"rendered":"Email Profissional: Como solicitar backup dos seus emails perdidos"},"content":{"rendered":"\n<p><em>Precisa recuperar algum email que foi exclu\u00eddo ou perdido? Veja como voc\u00ea pode solicitar backup pelo seu Painel de Controle da KingHost.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a class=\"deve-redirecionar\" href=\"https:\/\/king.host\/wiki\/artigo\/como-alterar-senha-do-email-no-plano-email-profissional\/?utm_source=wiki&amp;utm_medium=banner&amp;utm_term=email-pro-banner-top&amp;utm_content=como-alterar-senha-do-email-no-plano-email-profissional&amp;utm_campaign=oferta-produto\" target=\"_blank\" rel=\"noopener\"><img data-original=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2021\/10\/EMAIL-PRO-970x250-1-960x247.png\" alt=\"Email Profissional\" class=\"wp-image-22384\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-black-color has-pale-pink-background-color has-text-color has-background\">Por padr\u00e3o, <strong>o nosso sistema de backup guarda conte\u00fado de at\u00e9 7 dias atr\u00e1s<\/strong>.<\/p>\n\n\n\n<p>Caso voc\u00ea precise de backup de banco de dados ou conte\u00fado do FTP, <a href=\"https:\/\/king.host\/wiki\/artigo\/como-solicitar-backup\/\" target=\"_blank\" rel=\"noopener\" title=\"\">clique aqui<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Backup_da_conta_de_email\"><\/span>Backup da conta de email<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>O modo de backup para emails \u00e9 do tipo diferencial, isto \u00e9, guarda a diferen\u00e7a entre os emails, checando altera\u00e7\u00e3o de qualquer mudan\u00e7a nestes. Ele \u00e9 feito todos as noites com hor\u00e1rios diferenciais, durante a madrugada, automaticamente pelo sistema.<\/p>\n\n\n\n<p>Sendo assim, \u00e9 poss\u00edvel recuperar emails apenas de contas quem utilizam IMAP como protocolo de sincronia de contas, pois ele mant\u00e9m as mensagens em nossos servidores, ou ent\u00e3o de contas configuradas com POP mantendo c\u00f3pia das mensagens no servidor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Solicitando_backup\"><\/span>Solicitando backup<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Primeiramente acesse o seu painel de controle kingHost.<\/p>\n\n\n\n<p>Caso n\u00e3o lembre como fazer, veja <a href=\"https:\/\/king.host\/wiki\/artigo\/acessar-painel-de-controle-kinghost\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Como acessar o Painel de Controle da kingHost\">Como acessar o Painel de Controle da kingHost<\/a>.<\/p>\n\n\n\n<p>Ap\u00f3s selecione o seu dom\u00ednio clicando em qualquer parte do quadrado rosa da imagem abaixo:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"774\" height=\"328\" data-src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-3.png\" alt=\"\" class=\"wp-image-24155 lazyload\" data-srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-3.png 774w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-3-300x127.png 300w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-3-768x325.png 768w\" data-sizes=\"(max-width: 774px) 100vw, 774px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 774px; --smush-placeholder-aspect-ratio: 774\/328;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"774\" height=\"328\" src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-3.png\" alt=\"\" class=\"wp-image-24155\" srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-3.png 774w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-3-300x127.png 300w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-3-768x325.png 768w\" sizes=\"(max-width: 774px) 100vw, 774px\" \/><\/noscript><\/figure><\/div>\n\n\n<p>Ser\u00e1 exibida a tela de gerenciamento de contas de email do seu dom\u00ednio, nela voc\u00ea ir\u00e1 ver a lista de todos os seus emails j\u00e1 criados, encontre a conta de email que quer solicitar backup:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"377\" data-src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image.png\" alt=\"\" class=\"wp-image-24152 lazyload\" data-srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image.png 767w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-300x147.png 300w\" data-sizes=\"(max-width: 767px) 100vw, 767px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 767px; --smush-placeholder-aspect-ratio: 767\/377;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"377\" src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image.png\" alt=\"\" class=\"wp-image-24152\" srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image.png 767w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-300x147.png 300w\" sizes=\"(max-width: 767px) 100vw, 767px\" \/><\/noscript><figcaption class=\"wp-element-caption\">Se necess\u00e1rio utilize o campo de pesquisa para encontrar a sua conta de email.<\/figcaption><\/figure><\/div>\n\n\n<p>Nesta tela ser\u00e1 poss\u00edvel criar, editar, apagar contas de email e realizar outras configura\u00e7\u00f5es relacionadas \u00e0s contas de email.<\/p>\n\n\n\n<p>Ap\u00f3s encontrar a conta de email, no campo de &#8220;<strong>A\u00e7\u00f5es<\/strong>&#8220;, clique nos <strong>tr\u00eas pontos (\u205d)<\/strong>, ir\u00e1 abrir um menu, ent\u00e3o, clique em &#8220;<strong>Gerar backup<\/strong>&#8220;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"766\" height=\"299\" data-src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-46.png\" alt=\"backup\" class=\"wp-image-24237 lazyload\" data-srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-46.png 766w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-46-300x117.png 300w\" data-sizes=\"(max-width: 766px) 100vw, 766px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 766px; --smush-placeholder-aspect-ratio: 766\/299;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"766\" height=\"299\" src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-46.png\" alt=\"backup\" class=\"wp-image-24237\" srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-46.png 766w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/image-46-300x117.png 300w\" sizes=\"(max-width: 766px) 100vw, 766px\" \/><\/noscript><\/figure>\n\n\n\n<p>Assim que voc\u00ea clicar no item <strong>Gerar backup<\/strong> ser\u00e1 exibida uma nova janela.<\/p>\n\n\n\n<p>No menu de backup ser\u00e1 necess\u00e1rio efetuar alguns passos, s\u00e3o eles:<\/p>\n\n\n\n<ol>\n<li>Clicar em &#8220;<strong>Exportar backup<\/strong>&#8220;;<\/li>\n\n\n\n<li>Escolher o tipo &#8220;<strong>EMAIL<\/strong>&#8220;;<\/li>\n\n\n\n<li>Escolher a caixa (conta) de email ao qual voc\u00ea precisa do backup;<\/li>\n\n\n\n<li>Marcar que est\u00e1 ciente da tarifa decorrente do servi\u00e7o, que \u00e9 de <strong>R$ 19,00<\/strong>;<\/li>\n\n\n\n<li>Clicar no bot\u00e3o &#8220;<strong>Solicitar e enviar para este email<\/strong>&#8221; para finalizar o processo.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"762\" height=\"547\" data-src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/Design-sem-nome-14.png\" alt=\"\" class=\"wp-image-25744 lazyload\" data-srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/Design-sem-nome-14.png 762w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/Design-sem-nome-14-300x215.png 300w\" data-sizes=\"(max-width: 762px) 100vw, 762px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 762px; --smush-placeholder-aspect-ratio: 762\/547;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"762\" height=\"547\" src=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/Design-sem-nome-14.png\" alt=\"\" class=\"wp-image-25744\" srcset=\"https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/Design-sem-nome-14.png 762w, https:\/\/king.host\/wiki\/wp-content\/uploads\/2023\/10\/Design-sem-nome-14-300x215.png 300w\" sizes=\"(max-width: 762px) 100vw, 762px\" \/><\/noscript><\/figure>\n\n\n\n<p>Dentro de alguns minutos, o tempo ir\u00e1 depender do tamanho do conte\u00fado, voc\u00ea receber\u00e1 na sua conta de email, algumas pastas referentes aos backups solicitados.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tudo-pronto\"><span class=\"ez-toc-section\" id=\"Tudo_pronto\"><\/span>Tudo pronto?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Agora voc\u00ea sabe como solicitar backup das suas contas de email para o seu dom\u00ednio. O pr\u00f3ximo passo agora \u00e9 voltar ou come\u00e7ar a utilizar essas contas.<br>\ud83d\udca1 Precisa de ajuda para acessar as contas? Confira o artigo <a href=\"https:\/\/www.kinghost.com.br\/wiki\/artigo\/como-acessar-email-pelo-webmail-kinghost\/\" target=\"_blank\" rel=\"noopener\">&#8220;Como acessar meu email atrav\u00e9s do webmail&#8221;<\/a>.<br>\ud83d\udca1 Quer configurar sua conta de e<\/p>\n\n\n\n<p>mail em algum aplicativo? Ent\u00e3o voc\u00ea precisa conferir a p\u00e1gina <a href=\"https:\/\/www.kinghost.com.br\/wiki\/configurar-conta-de-email\/\" target=\"_blank\" rel=\"noopener\">&#8220;Configurar conta de email&#8221;<\/a>.<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","article-category":[231],"article-tag":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article\/24234"}],"collection":[{"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/comments?post=24234"}],"version-history":[{"count":5,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article\/24234\/revisions"}],"predecessor-version":[{"id":25745,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article\/24234\/revisions\/25745"}],"wp:attachment":[{"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/media?parent=24234"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article-category?post=24234"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/king.host\/wiki\/wp-json\/wp\/v2\/article-tag?post=24234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}